This Privacy Policy for CartCapital LLC (“we,” “us,” or “our”) describes how and why we may access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
• Visit our website at https://sms.cartcapital.io, https://sms.cartcapital.io/privacy-policy, or any website of ours that links to this Privacy Policy
• Engage with us in other related ways, including sales, marketing, SMS communications, or events
Questions or concerns?
Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for determining how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from this Privacy Policy. You can review the full sections below for more details.
What personal information do we process?
When you visit, use, or interact with our Services, we may process personal information depending on how you engage with us, the choices you make, and the features you use.
Do we process sensitive personal information?
No. We do not process sensitive personal information.
Do we collect information from third parties?
No. We do not collect personal information from third parties.
How do we process your information?
We process information to provide, operate, improve, and secure our Services, communicate with you (including SMS where consented), prevent fraud, and comply with legal obligations. We only process information when a valid legal basis exists.
When and with whom do we share personal information?
We may share information in limited situations, such as with service providers, affiliates, or during business transfers.
How do we keep your information safe?
We implement reasonable technical and organizational safeguards, but no system is 100% secure.
What are your rights?
Depending on your location, you may have privacy rights regarding your personal information.
How do you exercise your rights?
You may submit a request by contacting [email protected].
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON?
WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
UNITED STATES PRIVACY RIGHTS
UPDATES TO THIS POLICY
HOW TO CONTACT US
HOW TO REVIEW, UPDATE, OR DELETE YOUR DATA
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide when you:
• Register or submit forms
• Request information or services
• Opt in to SMS or email communications
• Contact us directly
Personal information may include:
• Name
• Phone number
• Email address
• Contact preferences
Sensitive Information:
We do not collect or process sensitive personal information.
You are responsible for ensuring that all information you provide is accurate and current.
Information Automatically Collected
We automatically collect certain information when you visit or use our Services. This information does not directly identify you but may include:
• IP address
• Browser type
• Device characteristics
• Operating system
• Language preferences
• Referring URLs
• Approximate location
• Usage activity
This data is used for security, analytics, performance monitoring, and service optimization.
Types of automatically collected data include:
• Log and Usage Data
• Device Data
• Approximate Location Data (via IP address)
2. HOW DO WE PROCESS YOUR INFORMATION?
We process personal information to:
• Provide and operate our Services
• Deliver SMS and email communications where consented
• Respond to inquiries and provide customer support
• Send administrative and service-related messages
• Prevent fraud, abuse, and unauthorized activity
• Comply with legal and regulatory requirements
3. WHAT LEGAL BASES DO WE RELY ON?
We process personal information only when permitted by law.
If you are located in the EU or UK:
We rely on:
• Consent
• Contractual necessity
• Legal obligations
• Vital interests
If you are located in Canada:
We rely on express or implied consent, or other lawful bases permitted under Canadian law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We may share personal information with:
• Service Providers supporting platform operations
• Affiliates under common ownership or control
• Business Partners providing related services
• Legal Authorities when required by law
• Successors in the event of a merger, sale, or acquisition
We do not sell personal information.
5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes. We use cookies, pixels, and similar technologies to:
• Maintain security and functionality
• Analyze usage and performance
• Support advertising and remarketing where permitted
You may control cookie preferences through your browser settings.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
When no longer needed, information is deleted, anonymized, or securely stored until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure.
8. DO WE COLLECT INFORMATION FROM MINORS?
No. We do not knowingly collect or market to individuals under the age of 18.
9. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your jurisdiction, you may have rights to:
• Access your personal data
• Correct inaccuracies
• Request deletion
• Withdraw consent
• Object to processing
10. CONTROLS FOR DO-NOT-TRACK FEATURES
We do not currently respond to Do-Not-Track signals due to the absence of a uniform industry standard.
11. UNITED STATES PRIVACY RIGHTS
Residents of certain U.S. states may have rights to access, delete, correct, or opt out of certain data processing activities. These rights are subject to limitations under applicable law.
We do not sell or share personal data for targeted advertising.
12. DO WE UPDATE THIS POLICY?
Yes. We may update this Privacy Policy periodically. Updates will be posted at:
13. HOW CAN YOU CONTACT US?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
You may request access, correction, or deletion of your personal information by contacting [email protected]. We will respond in accordance with applicable privacy laws.
